Chatbot & Bot Development
Service Overview
We design and build chatbots and automated messaging systems that handle real business workflows — not just FAQ responses. From WhatsApp Business bots (Meta WABA) and Telegram bots to AI-powered conversational assistants with LLM backends, we build bots that integrate with your database, CRM, and backend systems. We’ve built notification automation systems for court case alerts, healthcare workflows, and e-commerce order updates — all running at scale across SMS, WhatsApp, and email simultaneously.
Our Creative Process
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01
Conversation Design
Map the conversation flows, intent trees, fallback logic, and escalation paths before any development.
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02
Platform Setup
Meta WABA business verification, Telegram bot setup, or web widget configuration — we handle it all.
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03
Backend Integration
Connect the bot to your database, CRM, order system, or notification engine for dynamic responses.
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04
Test & Launch
End-to-end testing across all message types, edge cases, and failure scenarios before go-live.
Key Features
WhatsApp Business API (Meta WABA)
Telegram Bot Development
AI Chatbot (LLM-Powered)
Multi-Step Conversation Flows
CRM & Database Integration
Bulk Notification Automation
SMS via MSG91
Email via AWS SES
Template Message Management
Why Engineering Teams & Founders Choose Fulgid
Production-Proven Bots
We've built bots for government court systems and healthcare platforms — high-volume, mission-critical automation.
Full Stack Notification System
WhatsApp + SMS + Email in one unified system — not three separate integrations stitched together.
AI When It's Worth It
We use LLMs only where they add genuine value — not to make a simple flow unnecessarily complex and expensive.
Meta WABA Experience
We handle the WABA business verification, template approvals, and webhook plumbing — the parts that slow most teams down.
The Tools We Master — So You Don't Have To
Have Questions? We've Got Answers
