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Fulgid Fulgid

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Court Case Management System — Tamil Nadu Police Department

Explore the latest strategies, innovations, and agency thought leadership.

Court Case Management
  • Industry Government & Public Sector
  • Duration 4 Months
  • Services Custom Web Application, Chatbot & Bots
  • Client Tamil Nadu Police Department

About the Project

Challenge:

The Tamil Nadu Police Department needed an internal case management system for police officials to track and follow up on cases that had entered the court process — where police are the prosecuting party. Officers were managing court hearing dates, case progress, next required actions, and documentation through manual registers and informal notes, leading to missed hearings, delayed follow-ups, and poor visibility across the department on pending court cases. The system needed to be accessible only to authorised police officials — not the public.
 

Our Solution:​

We built a secure, role-based internal web application for Tamil Nadu Police officials to manage court case follow-ups from within the department. The platform allows officers to log cases, record court hearing dates and outcomes, track next-action requirements, and receive automated reminders via SMS and WhatsApp when a case’s hearing date is approaching. Senior officers get a dashboard view across all pending cases in their jurisdiction. All access is strictly restricted to authenticated police officials — no public-facing components.
 

Design & Development Process:

  • Police Department Workflow Discovery — Case Filing to Court Follow-Up
  • Access Control Architecture — Role-Based for Officer Hierarchy
  • Case Registration & Court Hearing Date Tracking Module
  • Automated Reminder System — SMS & WhatsApp for Upcoming Hearings
  • Case Progress & Outcome Recording
  • Senior Officer Dashboard — Jurisdiction-Wide Case View
  • Secure Login & Session Management
  • UAT with Police Department Officials & Go-Live

Key Features We Designed:​

  • Internal Court Case Registration & Tracking — Police Officials Only
  • Court Hearing Date Management & Calendar View
  • Automated SMS & WhatsApp Reminders Before Hearing Dates
  • Case Outcome & Next-Action Recording
  • Role-Based Access — Officer, Inspector, Senior Officer Hierarchy
  • Jurisdiction-Level Dashboard for Senior Officers
  • Secure Authentication — Restricted to Police Department
  • Case Document & Reference Number Management
Swarna Chit Fund 2
Swarna Chit Fund 1

Results & Impact

Zero Miss

Automated SMS and WhatsApp reminders ensure police officials never miss an upcoming court hearing date

Dept-Wide

Senior officers have real-time visibility across all pending court cases in their jurisdiction

Role-Gated

Strict role-based access — system accessible only to authorised Tamil Nadu Police officials

Digital Trail

Every case action, hearing outcome, and follow-up logged digitally — replacing manual registers

Court Case Management System — Tamil Nadu Police Department